Outage in Splunk Observability Cloud US1

Alerts are delayed

Resolved Minor
May 08, 2025 - Started 23 days ago - Lasted about 10 hours
Official incident page

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Outage Details

Starting at 10:30a PT some small percentage of alerts may have been delayed by up to 2-3 hours. The root cause is known and a fix is being worked on.
Latest Updates ( sorted recent to last )
RESOLVED 23 days ago - at 05/09/2025 08:23AM

This incident has been resolved.

MONITORING 23 days ago - at 05/09/2025 08:00AM

The system has recovered and we are continuing to monitor

IDENTIFIED 23 days ago - at 05/09/2025 04:35AM

We are actively implementing backend improvements to address delays in event availability. This multi-step process is expected to take several hours. Engineering teams across regions are coordinating to monitor progress and ensure full functionality is restored. Our next update will be provided by 10:00 AM UTC on May 9, 2025

IDENTIFIED 23 days ago - at 05/09/2025 03:39AM

We are continuing to work on the issue. Alert notifications are being sent out on time. A small percentage of the events behind those notifications are delayed being created and are not available to see in the user interface.

IDENTIFIED 23 days ago - at 05/09/2025 02:51AM

Efforts to resolve the issue are ongoing, and we’ll continue to share updates along the way

IDENTIFIED 23 days ago - at 05/09/2025 01:53AM

We're making steady progress on the fix and will keep you informed as more details emerge

IDENTIFIED 23 days ago - at 05/09/2025 12:53AM

We are continuing to work on a fix and will provide updates as more information becomes available

IDENTIFIED 23 days ago - at 05/08/2025 11:41PM

We are continuing to work on a fix for this issue

IDENTIFIED 23 days ago - at 05/08/2025 10:34PM

Starting at 10:30a PT some small percentage of alerts may have been delayed by up to 2-3 hours. The root cause is known and a fix is being worked on.

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