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Outage in Splunk Observability Cloud US1

Splunk APM Trace Data Ingestion Delayed

Resolved Minor
March 25, 2026 - Started about 1 month ago - Lasted about 7 hours
Official incident page

Incident Report

A degradation in the performance of the Splunk APM data ingestion pipeline is causing the processing and storage of raw trace data to be delayed by more than fifteen minutes. No data is being lost at this time and MetricSets are not impacted but the most recent data may not be available in trace search results.

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Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 03/26/2026 01:54AM

The incident has been resolved, and data processing performance is now stable. Thank you for your patience.

MONITORING about 1 month ago - at 03/26/2026 12:46AM

The latency issues have been resolved, and we are now monitoring the service to ensure continued stability. Thank you for your patience

IDENTIFIED about 1 month ago - at 03/26/2026 12:28AM

We are seeing gradual recovery as mitigation efforts take effect; customers may continue to experience delays in data processing and availability, though performance is steadily improving

IDENTIFIED about 1 month ago - at 03/26/2026 12:09AM

We are continuing to mitigate the issue and are seeing gradual improvement; customers may still experience delays of over 15 minutes in data processing and availability, and we will provide further updates as recovery progresses

IDENTIFIED about 1 month ago - at 03/25/2026 11:48PM

We are actively mitigating the issue and monitoring as delays improve. Customers may still experience delays of over 15 minutes in trace data, as well as in Troubleshooting and Monitoring MetricSets. We will share further updates as progress is made.

IDENTIFIED about 1 month ago - at 03/25/2026 11:16PM

After applying some mitigations, they have not yielded the intended results. We continue to work on mitigating the issue and stabilizing the environment. Customers may still experience delays of more than 15 minutes in trace data availability. In addition, Troubleshooting MetricSets (TMS) and Monitoring MetricSets (MMS) are also experiencing similar delays. We will provide further updates as progress continues.

IDENTIFIED about 1 month ago - at 03/25/2026 09:56PM

We are continuing to work on mitigating the issue and stabilizing the environment. Customers may still experience delays of more than 15 minutes in trace data availability. In addition, Troubleshooting MetricSets (TMS) and Monitoring MetricSets (MMS) are also experiencing similar delays. We will provide further updates as progress continues.

IDENTIFIED about 1 month ago - at 03/25/2026 08:23PM

We are actively working to mitigate the performance degradation impacting the Splunk APM data ingestion pipeline. Efforts are underway to stabilize the environment and reduce delays in processing raw trace data.
Customers may continue to experience delays in trace data availability, while MetricSets remain unaffected. We will provide further updates as mitigation progresses and system performance improves.

INVESTIGATING about 1 month ago - at 03/25/2026 07:04PM

A degradation in the performance of the Splunk APM data ingestion pipeline is causing the processing and storage of raw trace data to be delayed by more than fifteen minutes. No data is being lost at this time and MetricSets are not impacted but the most recent data may not be available in trace search results.

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