Outage in Splunk Observability Cloud US1

Splunk RUM Metrics, Monitoring MetricSets, Session Data and Trace Data is Delayed

Resolved Minor
June 05, 2025 - Started about 2 months ago - Lasted about 6 hours
Official incident page

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Outage Details

A degradation of the ingest path for Splunk RUM processing pipeline is causing Monitoring MetricSets, Session Data, Trace data and other data related to RUM to be dropped and lost. We are investigating the issue and will provide an update as soon as possible.
Components affected
Splunk Observability Cloud US1 Splunk RUM Monitoring MetricSets Splunk Observability Cloud US1 Splunk RUM Troubleshooting MetricSets Splunk Observability Cloud US1 Splunk RUM Ingest Splunk Observability Cloud US1 Splunk RUM Metrics Splunk Observability Cloud US1 Splunk RUM Session Details
Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 06/05/2025 07:10PM

This incident has been resolved.

MONITORING about 2 months ago - at 06/05/2025 06:56PM

We are continuing to monitor for any further issues.

MONITORING about 2 months ago - at 06/05/2025 06:46PM

We are continuing to monitor for any further issues.

MONITORING about 2 months ago - at 06/05/2025 06:15PM

We are continuing to monitor for any further issues.

MONITORING about 2 months ago - at 06/05/2025 05:51PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING about 2 months ago - at 06/05/2025 05:44PM

We are continuing to investigate this issue.

INVESTIGATING about 2 months ago - at 06/05/2025 05:33PM

We are continuing to investigate this issue.

INVESTIGATING about 2 months ago - at 06/05/2025 05:18PM

We are continuing to investigate this issue.

INVESTIGATING about 2 months ago - at 06/05/2025 04:55PM

We are continuing to investigate this issue.

INVESTIGATING about 2 months ago - at 06/05/2025 04:45PM

We are continuing to investigate this issue.

INVESTIGATING about 2 months ago - at 06/05/2025 04:23PM

We are currently investigating this issue.

MONITORING about 2 months ago - at 06/05/2025 04:06PM

We are continuing to monitor for any further issues.

MONITORING about 2 months ago - at 06/05/2025 03:32PM

A fix has been implemented and we are monitoring the results. Data related to Splunk RUM is no longer being dropped but may be delayed.

IDENTIFIED about 2 months ago - at 06/05/2025 03:32PM

The issue has been identified and a fix is being implemented.

INVESTIGATING about 2 months ago - at 06/05/2025 03:27PM

We are continuing to investigate this issue.

INVESTIGATING about 2 months ago - at 06/05/2025 03:01PM

We are continuing to investigate this issue.

INVESTIGATING about 2 months ago - at 06/05/2025 02:48PM

We are continuing to investigate this issue.

INVESTIGATING about 2 months ago - at 06/05/2025 02:39PM

We are continuing to investigate this issue.

INVESTIGATING about 2 months ago - at 06/05/2025 02:12PM

We are continuing to investigate this issue.

INVESTIGATING about 2 months ago - at 06/05/2025 02:06PM

We are continuing to investigate this issue.

INVESTIGATING about 2 months ago - at 06/05/2025 02:01PM

A degradation of the ingest path for Splunk RUM processing pipeline is causing Monitoring MetricSets, Session Data, Trace data and other data related to RUM to be dropped and lost. We are investigating the issue and will provide an update as soon as possible.

Latest Splunk Observability Cloud US1 outages

Ingestion of aggregated Datapoints for Metrics Delayed - 10 days ago
Corrupted Session Replay data - 15 days ago
Recent data may not be available in Metrics search results - 15 days ago
Splunk Observability Cloud Application Intermittent Connection Issues - about 2 months ago
UI degraded, small number of datapoints being dropped - about 2 months ago

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