Outage in Splunk Cloud

Victoria Experience | CINC-57465 (Degraded Performance)

Resolved Minor
July 31, 2024 - Started about 2 months ago - Lasted about 19 hours
Official incident page

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Outage Details

We are seeing an issue impacting the Indexer tier for customers on Victoria Experience. As a result of the issue, your indexers may experience a restart every 72 hours. We will provide an update as soon as possible.
Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 07/31/2024 07:06PM

This issue has been resolved.

Teams will now begin their root cause analysis. If you believe that you are still impacted by this issue please contact customer support and reference CINC-57465.

MONITORING about 2 months ago - at 07/31/2024 05:07PM

We have implemented a fix for this issue. During this time we are monitoring the results to confirm the resolution and will continue to provide any additional updates once available.

IDENTIFIED about 2 months ago - at 07/31/2024 02:15PM

We have identified the source of the issue for Victoria Experience customers and are currently implementing a fix. Your patience is greatly appreciated and we will provide more updates as we continue to implement the fix.

IDENTIFIED about 2 months ago - at 07/31/2024 01:15PM

We have identified the source of the issue for Victoria Experience customers and are currently implementing a fix. Your patience is greatly appreciated and we will provide more updates as we continue to implement the fix.

IDENTIFIED about 2 months ago - at 07/31/2024 12:17PM

We have identified the source of the issue for Victoria Experience customers and are currently implementing a fix. Your patience is greatly appreciated and we will provide more updates as we continue to implement the fix.

IDENTIFIED about 2 months ago - at 07/31/2024 11:15AM

We have identified the source of the issue for Victoria Experience customers and are currently implementing a fix. Your patience is greatly appreciated and we will provide more updates as we continue to implement the fix.

IDENTIFIED about 2 months ago - at 07/31/2024 10:15AM

We have identified the source of the issue for Victoria Experience customers and are currently implementing a fix. Your patience is greatly appreciated and we will provide more updates as we continue to implement the fix.

IDENTIFIED about 2 months ago - at 07/31/2024 09:16AM

We have identified the source of the issue for Victoria Experience customers and are currently implementing a fix. Your patience is greatly appreciated and we will provide more updates as we continue to implement the fix.

IDENTIFIED about 2 months ago - at 07/31/2024 08:15AM

We have identified the source of the issue for Victoria Experience customers and are currently implementing a fix. Your patience is greatly appreciated and we will provide more updates as we continue to implement the fix.

IDENTIFIED about 2 months ago - at 07/31/2024 07:15AM

We have identified the source of the issue for Victoria Experience customers and are currently implementing a fix. Your patience is greatly appreciated and we will provide more updates as we continue to implement the fix.

IDENTIFIED about 2 months ago - at 07/31/2024 05:53AM

We have identified the source of the issue for Victoria Experience customers and are currently working on implementing a fix. Your patience is greatly appreciated and we will provide more updates as we implement the fix.

IDENTIFIED about 2 months ago - at 07/31/2024 03:20AM

We have identified the source of the issue for Victoria Experience customers and are currently working on implementing a fix. Your patience is greatly appreciated and we will provide more updates as we implement the fix.

IDENTIFIED about 2 months ago - at 07/31/2024 12:37AM

We have identified the source of the issue for Victoria Experience customers and are currently working on implementing a fix. Your patience is greatly appreciated and we will provide more updates as we implement the fix.

INVESTIGATING about 2 months ago - at 07/31/2024 12:01AM

We are seeing an issue impacting the Indexer tier for customers on Victoria Experience. As a result of the issue, your indexers may experience a restart every 72 hours. We will provide an update as soon as possible.

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