Outage in Splunk Cloud

Splunkbase - App Version Information and Download Links Unavailable | CINC-57529 (Partial Outage)

Resolved Minor
August 05, 2024 - Started 5 months ago - Lasted about 15 hours
Official incident page

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Outage Details

We are investigating a widespread issue affecting Splunkbase (splunkbase.splunk.com). As a result of the issue, users are unable to view version information or download apps from SplunkBase user interface. This issue was detected at approximately 15:00 UTC on August 5th, 2024 and is under active investigation by our internal teams. We understand the impact this has on your operations and are working diligently to resolve the issue as quickly as possible. We will provide updates as more information becomes available. Thank you for your patience and understanding.
Latest Updates ( sorted recent to last )
RESOLVED 5 months ago - at 08/06/2024 09:54AM

Splunkbase (splunkbase.splunk.com) service is restored .
App download links and App versions are presented in the site and function as expected.

Thank you for your patience and understanding.

MONITORING 5 months ago - at 08/06/2024 08:48AM

A fix has been implemented for Splunkbase (splunkbase.splunk.com) and the service is now considered restored .
App download links and App versions are presented in the site and function as expected.

Monitoring is in place to ensure proper function.

Thank you for your continued patience as the internal technical teams work towards a full resolution.

IDENTIFIED 5 months ago - at 08/05/2024 06:51PM

We have identified a workaround for users to retrieve app versions and download links. Users can access the classic version of Splunkbase by visiting classic.splunkbase.splunk.com instead of splunkbase.splunk.com to retrieve app information.

Thank you for your continued patience as we work towards a full resolution. We will keep you updated with any further developments.

INVESTIGATING 5 months ago - at 08/05/2024 06:34PM

We are investigating a widespread issue affecting Splunkbase (splunkbase.splunk.com). As a result of the issue, users are unable to view version information or download apps from SplunkBase user interface. This issue was detected at approximately 15:00 UTC on August 5th, 2024 and is under active investigation by our internal teams.

We understand the impact this has on your operations and are working diligently to resolve the issue as quickly as possible. We will provide updates as more information becomes available.

Thank you for your patience and understanding.

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