Outage in Splunk Cloud

Incomplete Search Results | CINC-58535 Partial Outage

Resolved Minor
October 27, 2024 - Started about 2 months ago - Lasted about 14 hours
Official incident page

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Outage Details

We are investigating a reported issue indicating an issue with search for some customers on AWS region US-WEST-2. As a result, the Splunk Cloud Platform environment may experience issues completing searches for customers in the specified region(s).
Components affected
Splunk Cloud Search
Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 10/28/2024 05:14AM

At 5.45 PM PT, a fix has been identified with our third-party vendor and has been implemented successfully to mitigate the issue.

MONITORING about 2 months ago - at 10/28/2024 12:51AM

A fix has been identified with our third-party vendor and has been implemented successfully to mitigate the issue.
We are currently monitoring.
Thank you for your patience as we work to resolve this issue.

INVESTIGATING about 2 months ago - at 10/27/2024 10:11PM

We are continuing to investigate this issue with our third-party vendor. Further updates will be provided as we gather more information.

Thank you for your patience as we work to resolve this issue.

INVESTIGATING about 2 months ago - at 10/27/2024 08:17PM

We are continuing to investigate this issue with our third-party vendor. Further updates will be provided as we gather more information.

Thank you for your patience as we work to resolve this issue.

INVESTIGATING about 2 months ago - at 10/27/2024 06:23PM

We are continuing to investigate this issue.

INVESTIGATING about 2 months ago - at 10/27/2024 05:24PM

We are continuing to investigate this issue.

INVESTIGATING about 2 months ago - at 10/27/2024 03:45PM

We are investigating a reported issue indicating an issue with search for some customers on AWS region US-WEST-2. As a result, the Splunk Cloud Platform environment may experience issues completing searches for customers in the specified region(s).

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