Outage in Splunk Cloud
Cloud Provider Outage Affecting UAE Region
Resolved MinorIncident Report
Summary AI Generated
A cloud service provider outage in the Middle East region affected Splunk Cloud customers' ability to login, search data, and ingest new data for over 3 weeks. Cisco engineers resolved the issue by transitioning affected services out of the impacted region. All affected customers were contacted individually with specific remediation steps through proactive support cases.
Cisco is aware of an ongoing cloud service provider outage in the Middle East affecting multiple cloud offers and services. As a result, Login, Search and Ingest may be impacted for customers in the affected region. Cisco and Splunk are exploring what options are available for affected customers and will contact those affected customers directly. We will continue to closely monitor this issue as it unfolds.
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Latest Updates ( sorted recent to last )
RESOLVED
14 days ago - at 03/25/2026 05:27PM
Cisco has confirmed that the impact of the cloud service provider outage in the Middle East has been mitigated. Cisco engineers have successfully transitioned affected services out of the region.
We have identified all affected customers and will be reaching out to each of you individually to discuss specific next steps and any necessary remediation. A proactive support case has been opened on your behalf to coordinate this effort.
If you have any immediate concerns, please reach out to your account team or simply reply to your support case.
Cisco appreciates your patience and cooperation on this matter.
IDENTIFIED
28 days ago - at 03/11/2026 03:45PM
Cisco is aware of an ongoing cloud service provider outage in the Middle East affecting multiple cloud offers and services. As a result, Login, Search and Ingest may be impacted for customers in the affected region. Cisco and Splunk are exploring what options are available for affected customers and will contact those affected customers directly. We will continue to closely monitor this issue as it unfolds.
IDENTIFIED
about 1 month ago - at 03/04/2026 10:31PM
Cisco is aware of an ongoing cloud service provider outage in the Middle East affecting multiple cloud offers and services. As a result, Login, Search and Ingest may be impacted for customers in the affected region. Cisco and Splunk are exploring what options are available for affected customers and will contact those affected customers directly. We will continue to closely monitor this issue as it unfolds.
IDENTIFIED
about 1 month ago - at 03/03/2026 06:07PM
Cisco is aware of an ongoing cloud service provider outage in the Middle East affecting multiple cloud offers and services. As a result, Login, Search and Ingest may be impacted for customers in the affected region. Cisco and Splunk are exploring what options are available for affected customers and will contact those affected customers directly. We will continue to closely monitor this issue as it unfolds.
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