Outage in Splunk Cloud
Lookups failing for KVService | CINC - 62975 | Major Outage
Resolved MajorIncident Report
We are investigating a potential issue with KVService, that may impact several Splunk cloud platform customers in eu-central-1. As a result of this issue, customers are experiencing lookups failing to complete. We will provide an update within the next 30 minutes.
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Latest Updates ( sorted recent to last )
RESOLVED
6 months ago - at 10/25/2025 07:00AM
This incident has been resolved after applying the fix.
MONITORING
6 months ago - at 10/24/2025 06:42PM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
6 months ago - at 10/24/2025 06:01PM
The issue has been identified and a temporary fix is implemented.
INVESTIGATING
6 months ago - at 10/24/2025 05:30PM
We are continuing to investigate this issue.
INVESTIGATING
6 months ago - at 10/24/2025 04:40PM
We continue to investigate the issue with KVService, that may impact several Splunk cloud platform customers in eu-central-1. As a result of this issue, customers are experiencing lookups failing to complete as well as errors within Splunk applications that depend heavily on KVService.
INVESTIGATING
6 months ago - at 10/24/2025 04:08PM
We are continuing to investigate this issue.
INVESTIGATING
6 months ago - at 10/24/2025 03:42PM
We are investigating a potential issue with KVService, that may impact several Splunk cloud platform customers in eu-central-1. As a result of this issue, customers are experiencing lookups failing to complete. We will provide an update within the next 30 minutes.
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