Outage in Spreedly

System Instability - Endpoint Disruptions

Resolved Minor
December 03, 2024 - Started 2 months ago - Lasted about 2 hours
Official incident page

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Outage Details

We experienced a brief period of system instability during which multiple endpoints were impacted. This issue resulted in intermittent errors and disruptions in service. Starting at 3:15 PM UTC our team promptly identified the root cause of the issue, and as of 3:20 PM UTC, the problem was resolved. Since then, we have not observed any recurrence of this issue. We are closely monitoring the system to ensure continued stability and are taking steps to prevent similar incidents in the future. If you have any questions or concerns, please reach out and our support team will be happy to assist.
Components affected
Spreedly Core Transactional API
Latest Updates ( sorted recent to last )
RESOLVED 2 months ago - at 12/03/2024 06:22PM

After closely monitoring and confirming that all systems are stabilized and functioning as expected, this incident is considered resolved. No further customer impact is expected.

We are completing our investigation with regard to the causes of the incident and any residual impact.

We apologize for any inconvenience or disruption.

MONITORING 2 months ago - at 12/03/2024 04:05PM

We experienced a brief period of system instability during which multiple endpoints were impacted. This issue resulted in intermittent errors and disruptions in service.

Starting at 3:15 PM UTC our team promptly identified the root cause of the issue, and as of 3:20 PM UTC, the problem was resolved. Since then, we have not observed any recurrence of this issue.

We are closely monitoring the system to ensure continued stability and are taking steps to prevent similar incidents in the future.

If you have any questions or concerns, please reach out and our support team will be happy to assist.

Latest Spreedly outages

Core Transactional API Errors - about 2 months ago
Global Collect Gateway 404 Errors - about 2 months ago
CVV Caching Error - about 2 months ago

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