Outage in Spreedly

Global Collect Gateway 404 Errors

Resolved Minor

December 11, 2024 - Started over 1 year ago - Lasted about 1 hour
Official incident page

Incident Report

Spreedly is investigating an issue that could potentially impact our services, leading to 404 errors on the Global Collect gateway. We are taking all necessary measures to investigate the matter and determine the extent of the situation. We will provide an update as soon as more details are available. Thank you for your patience.

Components affected

Spreedly Core Transactional API

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Latest Updates ( sorted recent to last )

RESOLVED over 1 year ago - at 12/12/2024 02:05AM

We have identified an issue with a code change that was deployed around 3:35 pm EST that affected the Global Collect gateway. We have rolled back this code change and are now seeing successful transactions.

After a period of monitoring, we have not seen any recurrence of this issue. The incident is being considered resolved. We will publish a postmortem on our status page as soon as possible.

We apologize for any inconvenience this has caused.

INVESTIGATING over 1 year ago - at 12/12/2024 12:42AM

Spreedly is investigating an issue that could potentially impact our services, leading to 404 errors on the Global Collect gateway.

We are taking all necessary measures to investigate the matter and determine the extent of the situation. We will provide an update as soon as more details are available.

Thank you for your patience.

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