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After closely monitoring and confirming that all systems are stabilized and functioning as expected, this incident is considered resolved. No further customer impact is expected.
We apologize for any inconvenience or disruption.
From 12:47 to 12:58 PM EST, we encountered an issue that affected customers attempting to tokenize a payment method and transacting with a payment method, resulting in a 500 error. We have identified the problem and implemented a fix.
Our team is closely monitoring the situation to ensure there are no further impacts.
If you need additional assistance, please reach out to our Support team.
Spreedly has discovered an issue that could potentially impact new payment method creation.
We are taking all necessary measures to investigate the matter and determine the extent of the situation. We will provide an update as soon as more details are available.
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