Outage in Spreedly

Core 5xx Errors Impacting Spreedly Core Services

Resolved Minor
February 16, 2025 - Started 24 days ago - Lasted about 1 hour
Official incident page

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Outage Details

We are investigating an elevated rate of 5xx errors affecting Spreedly core services. This issue began at 3:56 AM EST. Our team is actively working to identify the root cause and mitigate the impact. We will provide further updates as soon as we have more information. If you have any questions or concerns, please reach out and our support team will be happy to assist.
Components affected
Spreedly Core Transactional API
Latest Updates ( sorted recent to last )
RESOLVED 24 days ago - at 02/16/2025 10:39AM

After closely monitoring Spreedly Core Services and confirming that all systems are stabilized and functioning as expected, this incident is considered resolved. No further customer impact is expected.

We are completing our investigation concerning the root cause of the incident and any residual impact. A post-mortem will be published.

We apologize for any inconvenience or disruption.

MONITORING 24 days ago - at 02/16/2025 10:16AM

As of 4:44 AM EST, our systems have been resourcing this issue, and we are seeing stability return. We have implemented a fix and stabilized Spreedly Core Services. Our team is closely monitoring the situation to ensure no further impact.

INVESTIGATING 24 days ago - at 02/16/2025 09:43AM

We are investigating an elevated rate of 5xx errors affecting Spreedly core services. This issue began at 3:56 AM EST.

Our team is actively working to identify the root cause and mitigate the impact. We will provide further updates as soon as we have more information.

If you have any questions or concerns, please reach out and our support team will be happy to assist.

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