Outage in Sprinklr

Hotline Services Maintenance

Minor

May 11, 2026 - Started 1 day ago
Official incident page

Incident Report

Hi Team, Please note that our hotline numbers are currently under maintenance and may be temporarily unavailable for some time. During this period, we request you to please reach out to us via email for any support or urgent assistance: Standard Customers: tickets@sprinklr.com Platinum Customers: platinumtickets@sprinklr.com Our teams are actively working on the maintenance activity and services will be restored at the earliest. We appreciate your patience and understanding, and apologise for any inconvenience caused.

Components affected

Sprinklr America (Prod) Sprinklr America (Prod2) Sprinklr America (Prod6) Sprinklr America (Prod8) Sprinklr EMEA (Prod3) Sprinklr EMEA (Prod5) Sprinklr EMEA (Prod15) Sprinklr EMEA (Prod16) Sprinklr EMEA (Prod17) Sprinklr EMEA (Prod18) Sprinklr APAC (Prod4) Sprinklr APAC (Prod11) Sprinklr EMEA (Prod19) Sprinklr America (Prod12)

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Latest Updates ( sorted recent to last )

MONITORING 1 day ago - at 05/11/2026 03:05PM

Hi Team,

Please note that our hotline numbers are currently under maintenance and may be temporarily unavailable for some time.

During this period, we request you to please reach out to us via email for any support or urgent assistance:

Standard Customers: tickets@sprinklr.com
Platinum Customers: platinumtickets@sprinklr.com

Our teams are actively working on the maintenance activity and services will be restored at the earliest.

We appreciate your patience and understanding, and apologise for any inconvenience caused.

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