Outage in SproutVideo

Intermittent server errors on SproutVideo-hosted video websites

Resolved Major
January 16, 2024 - Started 11 months ago - Lasted about 11 hours
Official incident page

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Outage Details

We've identified an issue causing intermittent server errors on SproutVideo-hosted video websites. We're implementing a fix and expect things to return to normal shortly.
Components affected
SproutVideo Video Websites
Latest Updates ( sorted recent to last )
RESOLVED 11 months ago - at 01/16/2024 01:17PM

This incident has been resolved.

MONITORING 11 months ago - at 01/16/2024 03:17AM

A fix has been implemented, and we are monitoring the results.

IDENTIFIED 11 months ago - at 01/16/2024 02:38AM

We've identified an issue causing intermittent server errors on SproutVideo-hosted video websites. We're implementing a fix and expect things to return to normal shortly.

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