Outage in SproutVideo
Email delivery delayed
Resolved Minor
September 24, 2026 - Started 10 days ago
- Lasted about 1 hour
Incident Report
We're investigating an issue with our email delivery provider that is delaying emails sent from SproutVideo. This includes password reset emails, team member invitations, video-ready notifications, and receipts. Video uploads, playback, and the rest of the platform are not affected. We're working with our provider to restore delivery and will post an update here as soon as we have one.
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INVESTIGATING
10 days ago - at 09/24/2026 09:48PM
We're investigating an issue with our email delivery provider that is delaying emails sent from SproutVideo. This includes password reset emails, team member invitations, video-ready notifications, and receipts. Video uploads, playback, and the rest of the platform are not affected. We're working with our provider to restore delivery and will post an update here as soon as we have one.
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