Outage in Spruce Health

Intermittent performance issues

Resolved Minor

July 20, 2026 - Started 8 days ago - Lasted 4 days
Official incident page

Incident Report

We are currently investigating reports of slowness within the application. Some users may experience delays when loading pages or completing actions. We will provide an update as soon as we have more information.

Components affected

Spruce Health Web App Spruce Health Mobile Apps

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Latest Updates ( sorted recent to last )

RESOLVED 5 days ago - at 07/24/2026 01:33PM

The intermittent performance issues have been resolved.

MONITORING 5 days ago - at 07/23/2026 09:43PM

We have implemented a series of fixes to improve system stability and are currently monitoring the system.

INVESTIGATING 7 days ago - at 07/21/2026 05:48PM

We have applied some initial fixes to help mitigate the impact, and are seeing some improvement. However, we are still working to identify the root cause of the issue. Our team continues to actively investigate, and we will provide another update as soon as we know more. We apologize for the ongoing inconvenience.

INVESTIGATING 8 days ago - at 07/20/2026 09:11PM

We are continuing to investigate this issue.

INVESTIGATING 8 days ago - at 07/20/2026 07:25PM

We are continuing to investigate this issue.

INVESTIGATING 8 days ago - at 07/20/2026 07:25PM

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