Live Spruce Health status. See if Spruce Health is down, view recent outages, and get real-time alerts when problems start.
Spruce Health is operational
IsDown pulls data from Spruce Health's status page every few minutes and collects user-reported issues. Refresh the page to see if there are any updates.
This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
IsDown has tracked 51 incidents since started monitoring Spruce Health status in April 2024. We collect data from 4200+ services, and normalize the data to give you a clear picture of the impact of the outage.
11 days ago · lasted about 4 hours
As of 4:00 AM PT on June 5, 2025, we began observing issues with outbound SMS delivery affecting a subset of customers. This disruption is also impacting the delivery of verification codes required for account creation and login, and may be preven...
3 months ago · lasted about 4 hours
Our telecommunications partner is experiencing issues with call routing. This has resulted in the inability to make or receive calls for some Spruce users. This issue started on March 31, 2025 around 8:10 A.M. PT and is ongoing.
3 months ago · lasted 4 days
Our telecommunications infrastructure partner has confirmed an issue in receiving SMS from AT&T mobile users in some cases. They are actively collaborating with AT&T to resolve this issue. This issue started on March 28, 2025 around 8:45 PT and is...
We've tracked and collected 51 incidents since started monitoring Spruce Health status
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Alex
App not loading. Says bad connection but my connection is totally fine. All other apps and web pages load normally.
Martha
I am unable to send messages- to two different physicians today - message sent failure is the message. Tried from wifi and 5G.
Chelsea
Not able to use app or website on phone or computer
Michelle
No connection. Stuck on a screen that says "authenticating."
Carol
Spruce is not letting me log in. It times out after 5 minutes. Reinstalled it with no luck. This is on Android. Works fine on laptop win 11
Be the First to Know When Vendors Go Down
IsDown aggregates official status pages and provides alerts when outages are detected
Spruce Health isn't down. You can check Spruce Health status and incident details on the top of the page. IsDown continuously monitors Spruce Health official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Spruce Health is currently operational. You can check Spruce Health status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Spruce Health being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Spruce Health official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Spruce Health last outage was on June 05, 2025 with the title "Delivery Failures for Outbound SMS, Verification Codes & Invites"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Spruce Health and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
IsDown offers an easy way to monitor Spruce Health with maximum flexibility
IsDown monitors Spruce Health for major outages. A major outage is when Spruce Health experiences a critical issue that severely affects one or more services/regions. When Spruce Health marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.
IsDown monitors Spruce Health status page for minor outages. A minor outage is when Spruce Health experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.
IsDown collects all information from the outages published in Spruce Health status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
Spruce Health publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors Spruce Health and all their 10 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Spruce Health and other vendors don’t always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.
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