Is Spruce Health Down? Check current status

Check if Spruce Health is down, official outages, user-reported issues, and outages map.

Current Spruce Health status

Spruce Health is working normally

Updated from Spruce Health official status page a few minutes ago

Spruce Health not working for you?

Spruce Health service health. Issues reported in the last 24 hours

Check the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.

Working Normally
Possible Incident
Confirmed Outage
Spruce Health Outage Map

View Spruce Health Reports Map

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Spruce Health recent outages and downtime history

IsDown has tracked 53 incidents since started monitoring Spruce Health status in April 2024. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official Spruce Health outages and also issues that we're started by a spike in crowdsource reports.

Date Incident Duration
Oct 20, 2025
09:41 AM CEST
Major
Cloud Provider (AWS) Outage
Our cloud provider AWS is experiencing a major outage that is affecting the ability to log into S...
about 21 hours
Jun 18, 2025
05:11 PM CEST
Minor
Call transfer to extension failures
We have identified and fixed an issue with transferring calls to internal extensions where the ca...
about 5 hours
Jun 05, 2025
06:16 PM CEST
Minor
Delivery Failures for Outbound SMS, Verification Codes & Invites
As of 4:00 AM PT on June 5, 2025, we began observing issues with outbound SMS delivery affecting ...
about 4 hours
Mar 31, 2025
05:10 PM CEST
Minor
Intermittent call failures
Our telecommunications partner is experiencing issues with call routing. This has resulted in the...
about 4 hours
Mar 28, 2025
04:45 PM CET
Minor
[Resolved] SMS Delivery Failures from AT&T Network to a subset of Spruce Phone Numbers
Our telecommunications infrastructure partner has confirmed an issue in receiving SMS from AT&T m...
4 days
Mar 11, 2025
08:00 PM CET
Minor
Spruce experiencing client outage.
We are investigating an issue with unavailability of the Spruce platform
about 3 hours
Feb 13, 2025
09:00 PM CET
Minor
Users unable to reach Spruce phone numbers with area code 317
We have been receiving multiple reports of users unable to reach Spruce phone numbers with area c...
6 days
Feb 02, 2025
06:36 PM CET
Minor
Contacts not loading, search functional
We have identified an issue where contact lists are not loading for providers on Spruce. You can ...
about 19 hours
Jan 13, 2025
10:48 PM CET
Minor
[RESOLVED] SMS Deliverability issues impacting outbound SMS and verification codes
We are investigating an issue with outbound SMS, including verification codes. We will keep this ...
about 3 hours
Nov 04, 2024
07:24 PM CET
Minor
Calls and SMS impacted
As of 10:12am PT, we are seeing calls and SMS impacted where inbound and outbound calls may be fa...
about 3 hours
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Looking to track Spruce Health outages?

  • Monitor external dependencies in one status page
  • Track status changes in real-time
  • Keep your team or customers informed
  • Create private or public status pages

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User comments about Spruce Health status

See what users are saying about Spruce Health issues that impacted them and how they are affected by the outage. You can see if other users are experiencing the same issues and if there are any workarounds or solutions.

  • We are not able to load our interface or receive text messages..

  • Spruce app says poor network connection and throws error codes like y9069 and 4442g.

  • LeAnn - I am trying to log into my app and it keeps telling me we are sorry we are unable to proceed at this time..

  • Sherrie - App loads intermittently and won't allow me to call or text out. .

  • Alex - App not loading. Says bad connection but my connection is totally fine. All other apps and web pages load normally. .

  • Martha - I am unable to send messages- to two different physicians today - message sent failure is the message. Tried from wifi and 5G. .

    Mobile Apps

  • Chelsea - Not able to use app or website on phone or computer.

  • Michelle - No connection. Stuck on a screen that says "authenticating." .

  • Carol - Spruce is not letting me log in. It times out after 5 minutes. Reinstalled it with no luck. This is on Android. Works fine on laptop win 11.

Spruce Health components or services current status

Component Status
Web App OK
Mobile Apps OK
Phone Call Routing OK
Marketing Website OK
Fax OK
SMS Routing OK
Video Calling OK
Spruce app notifications OK
Integrations OK
API OK
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Healthcare communication platform that offers features like SMS, fax, video calling, app notifications, and phone call routing through its web and mobile apps.

Monitoring Spruce Health since April 2024

Tracking 10 Spruce Health services and regions

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Support at website.
Check their status page.

9 incidents in 2025

How to monitor the status of Spruce Health and all your dependencies?

IsDown is a status page aggregator that monitors if Spruce Health and all your dependencies are experiencing issues. We combine the status of all the services you dependent and provide a clear view of all your vendors health in one place. We not only monitor official information but also crowdsourced reports. That means that even when Spruce Health, per example, doesn't report an outage, you will still be notified if other users are experiencing issues.

How IsDown monitors Spruce Health?

IsDown monitors Spruce Health health in almost real-time

Every few minutes we go to the status page of Spruce Health (and 4,522+ other services) and check if they are experiencing issues. We collect the status and outage information of Spruce Health's 10 components. Also, we not only monitor official sources but also user reports. Sometimes or a lot of times vendors take some time to report an incident, so by monitoring user reports we're able to alert you early.

The moment an issue is detected in Spruce Health, IsDown sends an alert and updates your status page

Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from Spruce Health and other services.

What you get when monitoring Spruce Health with IsDown

Track Spruce Health incidents and downtimes by severity

IsDown checks Spruce Health official status page for major/minor outages or downtimes. A major outage is when Spruce Health experiences a critical issue that severely affects one or more services/regions. A minor incident is when Spruce Health experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. The moment we detect a Spruce Health outage, we send you an alert and update your dashboard and status page.

Get alerted as soon as users reports problems with Spruce Health

Spruce Health and other vendors don't always report outages on time. IsDown collects user reports to provide early detection of outages. This way, even without an official status update, you can stay ahead of possible problems.

All the details of Spruce Health outages and downtimes

IsDown collects all information from the outages published in Spruce Health status page to provide the context of the outage. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.

Prepare for upcoming Spruce Health maintenance events

Spruce Health publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.

Only get alerted on the Spruce Health outages that impact your business

IsDown monitors Spruce Health and all their 10 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.

One platform to monitor all your external dependencies

Our tool was build to be the best way to monitor all your external dependencies in one place. IsDown not only will help you monitor Spruce Health but also 4,522 other services. Your team and customers will have a clear view of all your dependencies and their status, making it easier to identify and resolve issues.

Monitor Spruce Health and all your external dependencies in real-time

Add all your dependencies to your dashboard. IsDown will monitor them in real-time and send you alerts when there is an issue. You can also create a status page for a bird-eye view and share it with your team.

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Get notified imediatelly when there's an issue with Spruce Health or other services

Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from Spruce Health and other services.

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Send outage information from Spruce Health and other services to your tools

IsDown integrates with 20+ tools. Connect the status of Spruce Health and 4,522 other vendors to your tools to receive vendor outage alerts exactly where your team needs them.

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Share Spruce Health status in your status page

Create a status page that can easily be access by your team and customers. You can make it public or private, and customize it to your needs. This will be your first line of communication when there's the question 'Is Spruce Health down?'

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Spruce Health Downdetector vs IsDown

While Downdetector relies on user-submitted reports to detect Spruce Health outages, IsDown monitors Spruce Health's status page for verified, detailed incident information. Here's why official monitoring provides better reliability for your business:

Features
Downdetector
Official Spruce Health status page monitoring with real-time incident details.
Monitor 4,522+ services including Spruce Health in a single dashboard.
Instant Spruce Health outage alerts sent to Slack, Teams, PagerDuty, and more.
Combined monitoring of Spruce Health official status and user-reported issues.
Maintenance feed for Spruce Health
Granular alerts filtering by Spruce Health components and regions.
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Frequently Asked Questions

Is Spruce Health down today?

Spruce Health isn't down. You can check Spruce Health status and incident details on the top of the page. IsDown continuously monitors Spruce Health official status page every few minutes. In the last 24 hours, there were 0 outages reported.

What is the current Spruce Health status?

Spruce Health is currently operational. You can check Spruce Health status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a Spruce Health outage now?

No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.

Is Spruce Health down today or just slow?

Currently there's no report of Spruce Health being slow. Check on the top of the page if there are any reported problems by other users.

How are Spruce Health outages detected?

IsDown monitors the Spruce Health official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

Is Spruce Health having an outage right now?

Spruce Health last outage was on October 20, 2025 with the title "Cloud Provider (AWS) Outage"

How to check if Spruce Health is down?

Why use IsDown to monitor Spruce Health instead of the official status page?

Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Spruce Health and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.

How IsDown compares to DownDetector when monitoring Spruce Health?

IsDown and DownDetector help users determine if Spruce Health is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Spruce Health's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

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