Outage in Spruce Health
Intermittent service issues
Resolved MajorIncident Report
We are currently investigating issues with the Spruce service.
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Latest Updates ( sorted recent to last )
RESOLVED
23 days ago - at 01/07/2026 08:55PM
The incident has been resolved. All Spruce systems should be fully operational at this time.
MONITORING
24 days ago - at 01/07/2026 01:01AM
We have implemented a fix for the issue and are currently monitoring. All Spruce services should be fully operational at this time.
INVESTIGATING
24 days ago - at 01/07/2026 12:59AM
We are continuing to investigate this issue.
INVESTIGATING
24 days ago - at 01/06/2026 07:23PM
We are continuing to investigate the platform stability issues. You may receive intermittent errors during this time. Thank you for your patience as we work to identify the root cause.
INVESTIGATING
24 days ago - at 01/06/2026 04:04PM
We are currently investigating issues with the Spruce service.
Latest Spruce Health outages
Issue with outbound faxes - about 2 months ago
Issue with media in inbound MMS from AT&T - about 2 months ago
Spruce platform issues - 3 months ago
Cloud Provider (AWS) Outage - 3 months ago
Call transfer to extension failures - 8 months ago
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