Outage in Spruce Health

Intermittent service issues

Resolved Major
January 06, 2026 - Started 2 days ago - Lasted 1 day
Official incident page

Incident Report

We are currently investigating issues with the Spruce service.

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Latest Updates ( sorted recent to last )
RESOLVED about 19 hours ago - at 01/07/2026 08:55PM

The incident has been resolved. All Spruce systems should be fully operational at this time.

MONITORING 1 day ago - at 01/07/2026 01:01AM

We have implemented a fix for the issue and are currently monitoring. All Spruce services should be fully operational at this time.

INVESTIGATING 1 day ago - at 01/07/2026 12:59AM

We are continuing to investigate this issue.

INVESTIGATING 2 days ago - at 01/06/2026 07:23PM

We are continuing to investigate the platform stability issues. You may receive intermittent errors during this time. Thank you for your patience as we work to identify the root cause.

INVESTIGATING 2 days ago - at 01/06/2026 04:04PM

We are currently investigating issues with the Spruce service.

Latest Spruce Health outages

Issue with outbound faxes - about 1 month ago
Spruce platform issues - 2 months ago

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