Outage in Spruce Health

Spruce platform issues

Resolved Minor
October 28, 2025 - Started 1 day ago - Lasted 1 day
Official incident page

Incident Report

We're currently investigating issues accessing the Spruce platform. We're investigating and will update this page as we learn more

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Latest Updates ( sorted recent to last )
RESOLVED about 4 hours ago - at 10/30/2025 04:18AM

The issue has been resolved, and the platform is fully functional. Impact occurred between 11:33 AM and 11:48 AM PT. We’ve identified the root cause and will be discussing ways to reduce the likelihood of similar issues in the future.

MONITORING 1 day ago - at 10/28/2025 06:58PM

The issue has been resolved, and the platform is currently functional. Impact occurred between 11:33 AM and 11:48 AM PT. We’re continuing to investigate the root cause and will monitor closely in case the issue reoccurs.

INVESTIGATING 1 day ago - at 10/28/2025 06:49PM

We're currently investigating issues accessing the Spruce platform. We're investigating and will update this page as we learn more

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