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Outage in Spruce Health

Issue with media in inbound MMS from AT&T

Resolved Minor
December 05, 2025 - Started about 2 months ago - Lasted 2 days
Official incident page

Incident Report

There is currently an issue with incoming MMS (SMS with attached media) from AT&T numbers. Some media (e.g. images) may be missing. Our upstream provider, Twilio, is investigating and working on a solution.
Components affected
Spruce Health SMS Routing

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Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 12/07/2025 11:24PM

This incident has been resolved.

IDENTIFIED about 2 months ago - at 12/05/2025 08:28PM

There is currently an issue with incoming MMS (SMS with attached media) from AT&T numbers. Some media (e.g. images) may be missing. Our upstream provider, Twilio, is investigating and working on a solution.

Latest Spruce Health outages

Issue with outbound faxes - about 1 month ago
Spruce platform issues - 3 months ago

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