Outage in Spruce Health
Intermittent call failures
Resolved MinorIncident Report
Our telecommunications partner is experiencing issues with call routing. This has resulted in the inability to make or receive calls for some Spruce users. This issue started on March 31, 2025 around 8:10 A.M. PT and is ongoing.
Components affected
Spruce Health Phone Call RoutingNeed to monitor Spruce Health outages?
One place to monitor all your cloud vendors. Get instant alerts when an outage is detected.
Try IsDown risk-free
14-day free trial · No credit card required
Latest Updates ( sorted recent to last )
RESOLVED
7 months ago - at 03/31/2025 07:09PM
Our partner has resolved the issue. All inbound and outbound phone calls are expected to operate normally.
MONITORING
7 months ago - at 03/31/2025 05:31PM
Our telecommunications provider has implemented a fix, and we started seeing improvements around 9:45am PT. We are continuing to monitor the situation.
IDENTIFIED
7 months ago - at 03/31/2025 04:52PM
Our telecommunications partner is experiencing issues with call routing. This has resulted in the inability to make or receive calls for some Spruce users. This issue started on March 31, 2025 around 8:10 A.M. PT and is ongoing.
Latest Spruce Health outages
Cloud Provider (AWS) Outage - 1 day ago
Call transfer to extension failures - 4 months ago
[Resolved] SMS Delivery Failures from AT&T Network to a subset of Spruce Phone Numbers - 7 months ago
Spruce experiencing client outage. - 7 months ago
The Status Page Aggregator Built for IT Teams
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 4522 services available
Integrations with
