Multiple Services Disruption

In the coming days, a Square Point of Sale update (version 6.25.1) will resolve a disruption experienced by some sellers using Square Stand and the Square Reader for contactless and chip connected via USB on Point of Sale version 6.24/6.25. Impacted Sellers may see a message indicating that the reader has disconnected. If you are seeing this on your account, it is recommended that you connect to Bluetooth for the time being. You may return to using USB after upgrading to 6.25.1 when available.

Our engineers have worked on a solution for this disruption and they plan to make it available in an upcoming Square Point of Sale update (version 6.25.1) We will continue monitoring and provide updates as they occur. Thank you for your continued patience.

Our engineers have worked on a solution for this disruption and they plan to make it available in an upcoming Square Point of Sale update (version 6.25.1) We will continue monitoring and provide updates as they occur. Thank you for your continued patience

We are currently investigating a disruption that is impacting Square Stands and Readers connected via USB on Point of Sale version 6.24. Impacted Sellers may see a message indicating that the reader has disconnected. If you are seeing this on your account, it is recommended that you connect to Bluetooth for the time being. If you have not updated to 6.24 yet, we recommend waiting to do so until we hear more information.

Our engineering team is currently working to resolve this and we appreciate your patience during this time.

We are currently experiencing a disruption that is impacting some Square services. We understand how important it is for your business for all of our services to be up and running, and our Engineering team is actively working on a fix. Thank you for your patience with us as we work to resolve this issue.