Degraded Performance: Square Services

We can now confirm that the disruption impacting Square services has been resolved.
Please be aware that sellers may encounter delays in the updating of certain products/services:

- Offline Mode Payments: Payments are being uploaded, but there will be a slight delay before they appear as completed.
Any new Offline Mode Payments will be completed as normal in the coming hours.

- Square Reporting Tools: There is a possibility of delays in updating new billing and transaction information across all Square reporting tools, including those in all Square Point of Sale apps and the Dashboard.

We understand how important it is to have your business tools fully operational, and for this reason, our engineering team is currently engaged in discussions to prevent similar disruptions from happening in the future.

We sincerely thank you for your patience as our team worked to resolve this issue, and we apologize for any inconvenience this disruption may have caused to your business.

Once this disruption has been fully investigated, we plan to publish a full review of this issue and determine what steps we can take to prevent it from happening again.

Your continued patience and support mean a lot to us as our engineers oversee the implemented solution. Services are steadily regaining their functionality, and we will share any additional updates on this platform as soon as they become available.

We are actively observing the recovery of all Square systems and will continue to post live updates here. Thanks again for your patience.
For instant answers to common questions, visit our Support Center at squareup.com/help or our Seller Community at sellercommunity.com.

We appreciate your ongoing patience and support as our engineers continue to monitor the solution implemented. We are continuing to see services regain functionality and we'll post any further updates here as we have them.

Our engineering team is continuing to monitor the results of the fix implemented and Square services are continuing to recover.
As a reminder, for instant answers to common questions, visit our Support Center at squareup.com/help or our Seller Community at sellercommunity.com. Thank you.

Our engineering team has implemented a fix and services are beginning to recover. We’re continuing to monitor the results and will be back with an update shortly. Thank you for your patience!

At this time, we do not have a solution for the disruption, though we have all the right people working to get it resolved as soon as possible. Very sorry for the inconvenience today.

All of the appropriate team members are working to identify what's causing this disruption. We'll be back with an update as soon as possible. Thank you for your patience!

Checking in to let you know that our engineers are still working on a resolution. We'll continue to update you as we learn more.

Our engineering team are actively working to identify the issue. All hands are on deck, and we'll update you as soon as we have news. Thanks for your patience again!

Our engineering team is dedicated to finding a solution. We'll share updates as soon as possible. Thank you for your continued patience today.

We're working to pinpoint the issue's root cause, and will continue to share updates as we get them. Thank you for your understanding!

We're working hard to find the issue's root cause. We'll share updates ASAP. Your patience is greatly appreciated as we work through this today.

We are actively working to resolve the disruption affecting multiple Square Services. We thank you for your ongoing patience as we await further updates on our team's progress.

We're continuing to work on resolving this disruption, and can assure you that we're working hard to get you the information you need. We'll continue post updates as we learn more.

Thank you for your patience. We realise that this disruption is impacting many businesses at the moment. We've got the right people on this and we're fully committed to resolving the problem as soon as we can.

Our engineering team is continuing to work to identify the root cause of this ongoing disruption. We will be back here as soon as any update is shared. As the day goes on, we appreciate your patience with our team.

Thank you for your ongoing patience as our team continues to investigate the disruption impacting multiple Square Services. We remain committed to providing you with timely updates, and we'll have another update within the hour as we gather more information from our Engineers.

We appreciate your continued patience as we continue to investigate a disruption with one of our Data Centers. At this time, reaching our Customer Success team may be a longer wait than normal. We will be back with an update within the hour as we receive more information from our Engineers.

While we investigate the disruption to our Data Center which is currently impacting multiple Square Services, we recommend that Sellers stay logged into their account and avoid logging out.
At this time, reaching our Customer Success team may be a longer wait than normal. We will be back here to update you as soon as we receive more information. Thank you for your patience.

We are currently investigating a disruption with one of our Data Centers that is causing an impact on multiple Square Services. At this time, reaching our Customer Success team may be a longer wait than normal. We’ll be back to update as soon as we receive more information from our Engineers.