Kitchen Display System (KDS) Disruption

Our engineers have identified the cause of the disruption that is affecting Square KDS on iOS.

Please note that this issue will only impact Sellers accessing KDS for iOS via TestFlight. Anyone not using TestFlight will not be impacted.

As a temporary solution, we recommend that sellers use their Orders Dashboard and printed order tickets to manage orders during this disruption.

We appreciate your patience and understanding as we work to resolve this matter.

Our engineers have identified the cause of the disruption that is affecting Square KDS on iOS. Sellers using KDS for iOS may encounter an error message stating "Square KDS Beta Has Expired," preventing access to the app or orders on their devices. As a temporary solution, we recommend that sellers use their Orders Dashboard and printed order tickets to manage orders during this disruption. Please note that Android KDS remains unaffected by this issue. We appreciate your patience and understanding as we work to resolve this matter..

Our engineers are continuing to investigate an issue that is impacting Square KDS on iOS. Sellers using KDS for iOS may see an error message stating "Square KDS Beta Has Expired" and be unable to access the app or orders on their device. Where possible, we suggest that sellers use their Orders Dashboard and printed order tickets to access orders during this disruption. A reminder that Android KDS is not impacted. Thank you again for your patience as we work on a resolution.

We are currently experiencing a disruption that is impacting Square KDS on iOS. Sellers using KDS on iOS may see an error message stating, 'Square KDS Beta Has Expired,' and will not be able to use or receive KDS orders. Android KDS is not currently impacted. Our Engineering team is actively working on a fix. Thank you for your patience as we work to resolve this issue.

We are currently experiencing a disruption that is impacting some Square services. We understand how important it is for your business for all of our services to be up and running, and our Engineering team is actively working on a fix. Thank you for your patience with us as we work to resolve this issue.