Outage in Square

Degraded Performance: Mobile Services

Resolved Minor
September 24, 2022 - Started about 3 years ago - Lasted about 4 hours
Official incident page

IsDown continuously monitors the Square status page and multiple sources to provide up-to-date information. Check back with us for the latest Square uptime status.

Outage Details

We have confirmed reports of login issues with our Mobile Services. We understand how important it is for your business for all of our services to be up and running, and our Engineering team is actively working on a fix. Please avoid signing out of the application for the time being to minimize this disruption. Thank you for your patience with us as we work to resolve this issue.
Latest Updates ( sorted recent to last )
IDENTIFIED about 3 years ago - at 09/24/2022 10:19PM

We are continuing to work on a fix for a disruption currently impacting some Square services. We understand how important it is for all of our services to be running for your business, we’ll be back with further updates as they come to hand. Thank you for your patience with us as we work to resolve this issue.

MONITORING about 3 years ago - at 09/24/2022 08:57PM

While we are seeing some services begin to resolve, our team is continuing to monitor progress until a full resolution is reached. For the time being, we continue to recommend not signing out of the Point of Sale application.

We will be back with more info as soon as we have it. Thank you for sticking with us and for your continued patience.

IDENTIFIED about 3 years ago - at 09/24/2022 07:56PM

We are continuing to work on a fix for this issue.

IDENTIFIED about 3 years ago - at 09/24/2022 07:47PM

We are continuing to work on a fix for this issue.

IDENTIFIED about 3 years ago - at 09/24/2022 07:38PM

Our engineers have identified the reason behind the disruption in our mobile applications and are working towards a fix.

We will keep you updated here. Thank you for your patience as we understand how important this is for you and your business.

INVESTIGATING about 3 years ago - at 09/24/2022 06:33PM

We are continuing to investigate this issue.

INVESTIGATING about 3 years ago - at 09/24/2022 06:21PM

We have confirmed reports of login issues with our Mobile Services. We understand how important it is for your business for all of our services to be up and running, and our Engineering team is actively working on a fix. Please avoid signing out of the application for the time being to minimize this disruption. Thank you for your patience with us as we work to resolve this issue.

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