Degraded Performance: Square Services

Our engineering team is continuing to monitor the results of the fix implemented and Square services are continuing to recover.
As a reminder, for instant answers to common questions, visit our Support Center at squareup.com/help or our Seller Community at sellercommunity.com. Thank you.

Our engineering team has implemented a fix and services are beginning to recover. We’re continuing to monitor the results and will be back with an update shortly. Thank you for your patience!

As a result of the ongoing disruption affecting multiple Square Services, we anticipate slight delays for some transfers on Friday, September 8.

However, we want to reassure all our US sellers that you will receive your transfers by 12:00 PM, PDT on Friday, September 8.

We will keep you informed with further updates regarding the status of this disruption. Thank you for your understanding and patience.

At this time, we do not have a solution for the disruption, though we have all the right people working to get it resolved as soon as possible. Very sorry for the inconvenience today.

All of the appropriate team members are working to identify what's causing this disruption. We'll be back with an update as soon as possible. Thank you for your patience!

Checking in to let you know that our engineers are still working on a resolution. We'll continue to update you as we learn more.

Our engineering team are actively working to identify the issue. All hands are on deck, and we'll update you as soon as we have news. Thanks for your patience again!

Our engineering team is dedicated to finding a solution. We'll share updates as soon as possible. Thank you for your continued patience today.

We're working to pinpoint the issue's root cause, and will continue to share updates as we get them. Thank you for your understanding!

We're working hard to find the issue's root cause. We'll share updates ASAP. Your patience is greatly appreciated as we work through this today.

We are actively working to resolve the disruption affecting multiple Square Services. We thank you for your ongoing patience as we await further updates on our team's progress.

We're continuing to work on resolving this disruption, and can assure you that we're working hard to get you the information you need. We'll continue post updates as we learn more.

Thank you for your patience. We realize that this disruption is impacting many businesses at the moment. We've got the right people on this and we're fully committed to resolving the problem as soon as we can.

Our engineering team is continuing to work to identify the root cause of this ongoing disruption. We will be back here as soon as any update is shared. As the day goes on, we appreciate your patience with our team.

Thank you for your ongoing patience as our team continues to investigate the disruption impacting multiple Square Services. We remain committed to providing you with timely updates, and we'll have another update within the hour as we gather more information from our Engineers.

We appreciate your continued patience as we continue to investigate a disruption with one of our Data Centers. At this time, reaching our Customer Success team may be a longer wait than normal. We will be back with an update within the hour as we receive more information from our Engineers.

We are continuing to work on a fix for a disruption currently impacting Square services. We understand how important it is for all of our services to be running for your business, we’ll be back with further updates as they come to hand. Thank you for your patience with us as we work to resolve this issue.

Our engineers are all actively working on a fix to address this disruption and have now received confirmation that Balance and Transfers are currently affected by this disruption. We will continue providing updates as they occur. We thank you for your understanding and patience while we address this today.

While we investigate the disruption to our Data Center which is currently impacting multiple Square Services, we recommend that Sellers stay logged into their account and avoid logging out.

At this time, reaching our Customer Success team may be a longer wait than normal. We will be back here to update you as soon as we receive more information. Thank you for your patience.

We are currently investigating a disruption with one of our Data Centers that is causing an impact on multiple Square Services. At this time, reaching our Customer Success team may be a longer wait than normal. We’ll be back to update as soon as we receive more information from our Engineers.

We are currently investigating a disruption with one of our Data Centers that is causing an impact on multiple Square Services. At this time, reaching our Customer Success team may be a longer wait than normal. We’ll be back to update as soon as we receive more information from our Engineers.

We are currently investigating a disruption with Square Services. We’ll be back to update as soon as we receive more information from our Engineers.