Outage in Square
Payments Disruption
Resolved Minor
May 17, 2025 - Started 11 months ago
- Lasted about 2 hours
Incident Report
We are currently experiencing a disruption with our processing partner which may result in Interac debit cards being declined at the point of sale. We understand how important it is for your business for all of our services to be up and running, and our Engineering team is actively working on a fix. Thank you for your patience with us as we work to resolve this issue.
Latest Updates ( sorted recent to last )
MONITORING
11 months ago - at 05/17/2025 04:58PM
We have released a fix for the earlier disruption and are beginning to see impacted services return to full functionality. We understand how important it is for all of our services to be running for your business, and our Engineering team is actively discussing how to prevent future disruptions like this one. Thank you for your patience with us as we worked to resolve this issue.
INVESTIGATING
11 months ago - at 05/17/2025 04:00PM
We are currently experiencing a disruption with our processing partner which may result in Interac debit cards being declined at the point of sale. We understand how important it is for your business for all of our services to be up and running, and our Engineering team is actively working on a fix. Thank you for your patience with us as we work to resolve this issue.
MONITORING
11 months ago - at 05/17/2025 03:37PM
We are currently experiencing a disruption with our processing partner which may result in Interac debit cards being declined at the point of sale. We understand how important it is for your business for all of our services to be up and running, and our Engineering team is actively working on a fix. Thank you for your patience with us as we work to resolve this issue.
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