Outage in Square
Service Disruption
Resolved Minor
August 23, 2026 - Started 4 days ago
- Lasted 19 minutes
Incident Report
Summary AI Generated
**Square – EFTPOS Payment Disruption** Square experienced a 19-minute intermittent disruption affecting EFTPOS payment processing at point of sale. Merchants were advised to direct customers to alternative cards (Visa, Mastercard, or Amex) as a workaround while engineering worked on a fix. EFTPOS functionality began returning to normal within approximately 9 minutes of the issue being identified.
We are currently experiencing intermittent disruptions with some eftpos payment processing at point of sale. As a workaround, we recommend customers use a non-eftpos card such as a Visa, Mastercard or Amex. Your ability to accept payments is our top priority and our Engineering team is working rapidly to resolve this issue. We appreciate your patience during this disruption.
Latest Updates ( sorted recent to last )
MONITORING
4 days ago - at 08/24/2026 03:24AM
We're beginning to see eftpos payments return to full functionality. We'll continue to monitor the situation for a short while. Thank you for your patience as our team works to resolve this issue.
INVESTIGATING
4 days ago - at 08/24/2026 03:15AM
We are currently experiencing intermittent disruptions with some eftpos payment processing at point of sale. As a workaround, we recommend customers use a non-eftpos card such as a Visa, Mastercard or Amex. Your ability to accept payments is our top priority and our Engineering team is working rapidly to resolve this issue. We appreciate your patience during this disruption.
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