Outage in Squarespace

500 errors in Shop pages and product blocks

Resolved Major

February 06, 2025 - Started 16 days ago - Lasted about 2 hours
Official incident page

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Outage Details

We are currently investigating the issue.

Components affected

Squarespace Commerce

Latest Updates ( sorted recent to last )

RESOLVED 16 days ago - at 02/06/2025 08:12PM

This incident has been resolved.

MONITORING 16 days ago - at 02/06/2025 07:52PM

We are continuing to monitor for any further issues.

MONITORING 16 days ago - at 02/06/2025 07:34PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 16 days ago - at 02/06/2025 07:13PM

We are continuing to investigate this issue.

INVESTIGATING 16 days ago - at 02/06/2025 06:52PM

We’re continuing to investigate this issue.

INVESTIGATING 16 days ago - at 02/06/2025 06:34PM

We are currently investigating the issue.

Latest Squarespace outages

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