Outage in Squarespace

PayPal Issues

Resolved Major
October 16, 2025 - Started 5 days ago - Lasted about 1 hour
Official incident page

Incident Report

Customers may experience issues with PayPal on the checkout page when purchasing Squarespace subscriptions, placing orders on Squarespace sites, and booking appointments on Acuity.
Components affected
Squarespace Accounts & Billing Squarespace Commerce

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Latest Updates ( sorted recent to last )
RESOLVED 5 days ago - at 10/16/2025 05:04PM

This incident has been resolved.

MONITORING 5 days ago - at 10/16/2025 04:53PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 5 days ago - at 10/16/2025 04:20PM

Customers may experience issues with PayPal on the checkout page when purchasing Squarespace subscriptions, placing orders on Squarespace sites, and booking appointments on Acuity.

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