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Outage in Squarespace

3D Secure purchase attempts for subscriptions are failing

Resolved Major
December 08, 2025 - Started 4 months ago - Lasted about 1 hour
Official incident page

Incident Report

We're investigating an issue related to third-party services and 3D Secure payments.
Components affected
Squarespace Accounts & Billing

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Latest Updates ( sorted recent to last )
RESOLVED 4 months ago - at 12/08/2025 06:23PM

This incident has been resolved.

INVESTIGATING 4 months ago - at 12/08/2025 06:16PM

We are continuing to monitor for any further issues.

INVESTIGATING 4 months ago - at 12/08/2025 05:45PM

We are continuing to investigate this issue.

INVESTIGATING 4 months ago - at 12/08/2025 05:20PM

We are continuing to investigate this issue.

INVESTIGATING 4 months ago - at 12/08/2025 05:02PM

We're investigating an issue related to third-party services and 3D Secure payments.

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