Outage in Squarespace

Login verification emails delayed

Resolved Minor

January 24, 2026 - Started 4 days ago - Lasted about 3 hours
Official incident page

Incident Report

We're investigating issues with login verification emails and password reset emails being delayed.

Components affected

Squarespace Email Campaigns Squarespace Accounts & Billing

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Latest Updates ( sorted recent to last )

RESOLVED 4 days ago - at 01/24/2026 08:34PM

This incident has been resolved.

MONITORING 4 days ago - at 01/24/2026 07:52PM

We are still monitoring the situation.

IDENTIFIED 4 days ago - at 01/24/2026 07:17PM

We are still monitoring the situation.

-Log in verification emails are being delayed
-Email Campaigns are being delayed
-System related emails are being delayed

IDENTIFIED 4 days ago - at 01/24/2026 07:01PM

This is affecting the deliverability of all emails being delayed.

We are still monitoring the situation.

IDENTIFIED 4 days ago - at 01/24/2026 06:27PM

The issue has been identified and is external to Squarespace. We are actively monitoring the situation and will provide updates as more information becomes available.

**Email Campaigns are also experiencing a delay in deliverability.

INVESTIGATING 4 days ago - at 01/24/2026 06:13PM

We are continuing to investigate this issue.

INVESTIGATING 4 days ago - at 01/24/2026 05:53PM

We are continuing to investigate this issue.

INVESTIGATING 4 days ago - at 01/24/2026 05:37PM

We are continuing to investigate the issue.

INVESTIGATING 4 days ago - at 01/24/2026 05:10PM

We're investigating issues with login verification emails and password reset emails being delayed.

Latest Squarespace outages

Connectivity issues - 503 errors - 16 days ago

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Non-English Template Front Sites - about 1 month ago

Related products not loading on product detail pages - about 2 months ago

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