Outage in Squarespace

Connectivity issues

Resolved Minor

April 02, 2026 - Started about 10 hours ago - Lasted 22 minutes
Official incident page

Incident Report

Summary AI Generated

Squarespace experienced connectivity issues that prevented users from loading websites and accessing the editing interface, with some users unable to log into the platform entirely. The incident affected multiple components including domains, site loading, site editing, commerce, and help services for 22 minutes. The issue was identified and resolved with a fix that restored normal functionality across all affected services.

We're investigating issues with loading sites.

Components affected

Squarespace Domains Squarespace Help Squarespace Commerce Squarespace Site Loading Squarespace Site Editing

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Latest Updates ( sorted recent to last )

RESOLVED about 10 hours ago - at 04/02/2026 07:29PM

This incident has been resolved.

MONITORING about 10 hours ago - at 04/02/2026 07:24PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED about 10 hours ago - at 04/02/2026 07:18PM

The issue has been identified and a fix is being implemented.

INVESTIGATING about 10 hours ago - at 04/02/2026 07:11PM

We're investigating issues with loading sites.

source IsDown Service outage across platforms Reports started 7 minutes before official outage was reported

Users facing login issues and website down with error 504 noted, indicating server unresponsive at main service and financial review blocked.

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