Outage in Squarespace
Website subscriptions are not activated
Resolved MajorIncident Report
Summary AI Generated
Squarespace experienced a major incident where website subscriptions were not being activated, affecting site loading and accounts & billing functionality. The issue impacted users' ability to activate new website subscriptions for 36 minutes. The problem was resolved after Squarespace implemented a fix and monitored the results.
We are currently investigating an issue with website subscriptions not being activated.
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Latest Updates ( sorted recent to last )
RESOLVED
2 days ago - at 04/27/2026 05:48PM
This incident has been resolved.
MONITORING
2 days ago - at 04/27/2026 05:43PM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
2 days ago - at 04/27/2026 05:28PM
We are continuing to investigate this issue.
INVESTIGATING
2 days ago - at 04/27/2026 05:12PM
We are currently investigating an issue with website subscriptions not being activated.
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