Outage in Squarespace
Unable to create new sites and purchase or modify non-website subscriptions
Resolved MajorIncident Report
Summary AI Generated
Squarespace experienced a major incident lasting 1.6 hours where users were unable to create new websites, register domain names, or purchase or modify subscriptions. The issue affected the Site Editing component and prevented access to template stores and blank templates for new site creation. The problem was identified and resolved with a fix that restored full functionality to all affected services.
This might include:
- Not being able to create a new website using template store / blank template.
- Not being able to register a new domain name.
- Not being able to purchase or modify subscriptions.
Components affected
Squarespace Site EditingTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
1 day ago - at 04/28/2026 11:48AM
This incident has been resolved.
MONITORING
1 day ago - at 04/28/2026 11:43AM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
1 day ago - at 04/28/2026 11:31AM
The issue has been identified and a fix has been implemented.
INVESTIGATING
1 day ago - at 04/28/2026 10:17AM
This might include:
- Not being able to create a new website using template store / blank template.
- Not being able to register a new domain name.
- Not being able to purchase or modify subscriptions.
Latest Squarespace outages
Website subscriptions are not activated - 2 days ago
Site Loading and Editing Issues - 2 days ago
New Payment Methods Cannot Be Saved - 8 days ago
Checkout temporarily unavailable - 13 days ago
Customers will see delays with domain transfers. - 20 days ago
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