Squarespace Outage History

Squarespace experienced connectivity issues that prevented users from accessing sites, with users reporting "503 Service Unavailable" errors across all pages. The service disruption lasted 59 minutes before being mitigated and fully resolved. Users were directed to the status page for updates during the outage.

Squarespace's Acuity Scheduling service experienced a disruption that prevented clients of businesses from updating their payment card information. The incident affected all users and lasted approximately 1 hour. The engineering team identified the root cause and restored full service functionality.

Squarespace experienced a major incident where sites were not loading properly due to errors and delays, affecting the Site Loading component. The issue lasted 1.3 hours before a fix was implemented and the incident was resolved.

Squarespace experienced issues with domain registrations failing to complete and remaining stuck in pending status, along with problems affecting billing subscriptions. The incident impacted the Domains and Accounts & Billing components for 2.4 hours before being resolved with an implemented fix.

Squarespace experienced domain transfer issues that prevented customers from reviewing and managing domains pending transfer to the platform. The incident affected the Domains component and lasted 46 minutes before being resolved. A fix was implemented and monitored before the issue was fully resolved.

Squarespace experienced connectivity issues that prevented sites from loading properly for 2.2 hours. The incident affected the site loading functionality across the platform. The issue was resolved after engineers implemented a fix and monitored the results.