Outage in SQUIRE

Client booking error during checkout

Resolved Major
October 27, 2023 - Started about 1 year ago - Lasted about 4 hours
Official incident page

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Outage Details

We know that some clients booking online appointments cannot do so through the web (not widget) experience. This only impacts clients on a specific version of the Chrome browser. All other booking methods are functional. We are actively working to address this issue and will provide an update soon.
Components affected
SQUIRE Web
Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 10/27/2023 07:50PM

Since our last update, a fix has been deployed and client online appointment booking functionality has returned to normal operation. This incident is now considered resolved. If you have any further questions, please contact our support team via chat in-app.

INVESTIGATING about 1 year ago - at 10/27/2023 03:29PM

We know that some clients booking online appointments cannot do so through the web (not widget) experience. This only impacts clients on a specific version of the Chrome browser. All other booking methods are functional. We are actively working to address this issue and will provide an update soon.

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