Outage in Staffbase Communications Control

LinkedIn connection

Resolved Major

January 16, 2025 - Started about 1 year ago - Lasted 5 days
Official incident page

Incident Report

Some users may be experiencing issues with LinkedIn connections. This can cause symptoms such as failed publication of contents, loading targeting settings or failing renewal of the access token. Our teams are investigating and will work to resolve this as fast as we can. We will share more information soon. We apologize for the inconvenience. If you have any questions regarding this topic, please reach out to our support at support@staffbase.com

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Latest Updates ( sorted recent to last )

RESOLVED about 1 year ago - at 01/21/2025 09:42AM

The issue is resolved. We apologize for the inconvenience this has caused.

Please get in touch with us at support@staffbase.com in case you're still having any problems. We’re happy to help!

MONITORING about 1 year ago - at 01/17/2025 01:08PM

A fix has been implemented and we will monitor the system until we are sure the issue is fully resolved.

If you have any questions or notice the issue is persistent please do not hesitate to contact our Customer Care Team via support@staffbase.com.

IDENTIFIED about 1 year ago - at 01/16/2025 02:15PM

We have identified the root cause and will now take steps to fix the issue.

INVESTIGATING about 1 year ago - at 01/16/2025 11:55AM

Some users may be experiencing issues with LinkedIn connections. This can cause symptoms such as failed publication of contents, loading targeting settings or failing renewal of the access token.

Our teams are investigating and will work to resolve this as fast as we can. We will share more information soon.

We apologize for the inconvenience. If you have any questions regarding this topic, please reach out to our support at support@staffbase.com

Latest Staffbase Communications Control outages

Temporary Outage: Communications Control Page - 10 months ago

We are currently facing major issues on our Identity Server - about 1 year ago

Crossposts can't be saved - about 1 year ago

Content in editor not loading - over 1 year ago

META | Access Token expiring - over 1 year ago

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