Outage in Staffbase Communications Control

Crossposts can't be saved

Resolved Minor

January 03, 2025 - Started about 1 year ago - Lasted 3 days
Official incident page

Incident Report

Some users may be experiencing issues when saving crossposts. After saving, the button stays grey until an error message indicates the content could not be saved successfully. Our teams are investigating and will work to resolve this as fast as we can. We will share more information soon. We apologize for the inconvenience. If you have any questions regarding this topic, please reach out to our support at support@staffbase.com

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Latest Updates ( sorted recent to last )

RESOLVED about 1 year ago - at 01/06/2025 01:38PM

This incident has been resolved.

MONITORING about 1 year ago - at 01/03/2025 03:36PM

A fix has been implemented and we will monitor the system until we are sure the issue is fully resolved.

If you have any questions or notice the issue is persistent please do not hesitate to contact our Customer Care Team via support@staffbase.com.

INVESTIGATING about 1 year ago - at 01/03/2025 01:20PM

Some users may be experiencing issues when saving crossposts. After saving, the button stays grey until an error message indicates the content could not be saved successfully.

Our teams are investigating and will work to resolve this as fast as we can. We will share more information soon.

We apologize for the inconvenience. If you have any questions regarding this topic, please reach out to our support at support@staffbase.com

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