Outage in Staffbase

[App/Intranet] - Issues with Displaying Profile Fields in Search

Resolved Minor
January 11, 2023 - Started almost 2 years ago - Lasted about 5 hours
Official incident page

Need to monitor Staffbase outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Staffbase, and never miss an outage again.
Start Free Trial

Outage Details

Some customers may be experiencing issues with displaying profile fields in the search. When using the global search, user results might show more profile fields than usual. The order of profile fields might be different as well. Our teams are investigating and will work to resolve this as fast as we can. We will share more information soon. We apologize for the inconvenience. If you have any questions regarding this topic, please reach out to our support at support@staffbase.com.
Components affected
Staffbase Common Features
Latest Updates ( sorted recent to last )
RESOLVED almost 2 years ago - at 01/11/2023 02:18PM

This incident has been resolved. We are sorry for the trouble this has caused.

Please contact us at support@staffbase.com should you experience any further issues. We’re happy to help!

IDENTIFIED almost 2 years ago - at 01/11/2023 10:37AM

We have found the cause of the issue and are now working to put a fix in place.

INVESTIGATING almost 2 years ago - at 01/11/2023 09:32AM

Some customers may be experiencing issues with displaying profile fields in the search. When using the global search, user results might show more profile fields than usual. The order of profile fields might be different as well.

Our teams are investigating and will work to resolve this as fast as we can. We will share more information soon.

We apologize for the inconvenience. If you have any questions regarding this topic, please reach out to our support at support@staffbase.com.

Latest Staffbase outages

[App/Intranet] Default Space Administrator's access removed - 3 days ago
[App/Intranet] [German System / US System] - Access to news posts via the search function is currently unavailable - 3 days ago
[App/Intranet] [German and US System] Link tile widget visualization does not work properly - 4 days ago
[App/Intranet] [German and US System]The Forms plugin does currently not include the Identifier - 8 days ago
[App/Intranet] [German System] - Quizcalendar can't be loaded - 11 days ago

Be the first to know when Staffbase and other third-party services go down

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3278 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook

Setup in 5 minutes or less

How much time you'll save your team, by having the outages information close to them?

14-day free trial · No credit card required · Cancel anytime

Start today for FREE