Outage in Staffbase
[App/Intranet/Email] [Global] - Degraded Performance of AI Navigator, Podcast Generation and other AI parts of Staffbase
Resolved MajorIncident Report
Affected feature: Staffbase AI (Navigator, Podcast, Email/Page generation)
Some customers may be experiencing trouble with our AI tools and encountering error messages when interacting with them.
Our teams are investigating and will work to resolve this as fast as we can. We will share more information soon.
We apologize for the inconvenience. If you have any questions regarding this topic, please reach out to our support team at support@staffbase.com.
Components affected
Staffbase Common FeaturesTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
2 days ago - at 08/31/2026 12:09PM
This incident has been resolved. The Navigator and other affected AI features are fully functional again. We are sorry for the trouble this has caused.
Please contact us at support@staffbase.com should you experience any further issues. We’re happy to help!
MONITORING
2 days ago - at 08/31/2026 10:18AM
We have taken measures to resolve the issue and restore the full functionality of all AI tools/parts within Staffbase. We will continue to monitor the systems until we are sure the issue is fully resolved.
INVESTIGATING
3 days ago - at 08/31/2026 09:57AM
Affected feature: Staffbase AI (Navigator, Podcast, Email/Page generation)
Some customers may be experiencing trouble with our AI tools and encountering error messages when interacting with them.
Our teams are investigating and will work to resolve this as fast as we can. We will share more information soon.
We apologize for the inconvenience. If you have any questions regarding this topic, please reach out to our support team at support@staffbase.com.
Latest Staffbase outages
[App/Intranet/Email] [Global] - error loading contents - about 2 months ago
Studio Email, new drafts not appearing in Drafts list (US environment) - about 2 months ago
[App/Intranet/Email] [German System / US System] - news unread notifications in menu not updated - about 2 months ago
[App/Intranet] [Global] - AI Navigator doesn't show results and returns to process' starting point - about 2 months ago
[App/Intranet] [US System] - Degraded Performance - 2 months ago
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