Outage in Stark Bank

Settlement Bank communication instability

Resolved Minor
August 16, 2024 - Started about 1 month ago - Lasted about 7 hours
Official incident page

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Outage Details

There has been an instability in the communication with our settlement bank, which affected ChargePayments, TaxPayments, DarfPayments and Boleto cancelation requests scheduled for the 15th of August. Our team is already working to resolve the problem and restore the service as quickly as possible.
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 08/16/2024 07:56PM

This incident has been resolved.

IDENTIFIED about 1 month ago - at 08/16/2024 01:12PM

The communication was re-established and the system is back to normal.

IDENTIFIED about 1 month ago - at 08/16/2024 12:52PM

There has been an instability in the communication with our settlement bank, which affected ChargePayments, TaxPayments, DarfPayments and Boleto cancelation requests scheduled for the 15th of August.
Our team is already working to resolve the problem and restore the service as quickly as possible.

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