Stark Bank experienced communication instability with their settlement bank, causing delays in resolution status updates for boleto settlements, boleto payments, tax payments, and utility payments from the previous day. The incident affected the API Boleto, API Boleto Payment, and API Utility & Tax Payment components for 1.4 hours. The issue was identified as a settlement bank communication problem and was subsequently resolved.
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The issue has been identified as an instability with our settlement bank.
There is an instability in the communication with our settlement bank. The resolution status for yesterday’s boleto settlements, boleto payments, tax payments and utility payments is delayed.
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