Stark Bank experienced a major outage affecting their acquiring service that prevented some Visa transactions from being approved, while other card networks continued operating normally. The incident lasted 27.5 hours, during which the team worked with Visa to identify and resolve the communication instability. A fix was implemented and monitored before the service was fully restored.
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This incident has been resolved.
A fix has been implemented and we are monitoring the results.
We are currently experiencing an issue with our acquiring service that is preventing some Visa transactions from being approved. All other card networks are operating normally.
Our team is actively working with Visa to resolve this as quickly as possible.
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