Outage in StarRez
StarRez Cloud Payment Service
Resolved MinorIncident Report
We are investigating service degradation for Cloud Payments in the US Region.
Engineers are working on mitigating the issue.
Next Update in 60 minutes or sooner if we have more information.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
5 days ago - at 03/05/2026 01:36AM
This incident has been resolved
MONITORING
5 days ago - at 03/04/2026 11:42PM
Service has recovered since applying the mitigation.
We are continuing to monitor the situation.
Next update in 60 minutes or sooner if we have more information.
IDENTIFIED
5 days ago - at 03/04/2026 11:22PM
Engineers have applied a mitigation to address the issue and are continuing to review the situation.
Next update in 60 minutes or sooner if we have more information.
INVESTIGATING
5 days ago - at 03/04/2026 11:12PM
We are investigating service degradation for Cloud Payments in the US Region.
Engineers are working on mitigating the issue.
Next Update in 60 minutes or sooner if we have more information.
Latest StarRez outages
Service Disruption - THD authentication issue - 5 days ago
Service Disruption - MFA and Email Delivery - Global - about 2 months ago
Service Disruption - All Regions - 3 months ago
Partial Service Disruption - WestUS2 Region - 3 months ago
Service Disruption - South Central US - 5 months ago
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