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Outage in StarRez

Intermittent Service Disruption - East US Region

Resolved Major
May 08, 2026 - Started 1 day ago - Lasted about 3 hours
Official incident page

Incident Report

Customers in the East US region are currently experiencing intermittent service disruption. -Engineers are actively working to remediate the issue. -Next update expected within 60 minutes, or as warranted by a change of events. Apologies for any inconvenience, StarRez Team
Components affected
StarRez East US

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Latest Updates ( sorted recent to last )
RESOLVED 1 day ago - at 05/08/2026 11:41AM

This incident has been resolved.

MONITORING 1 day ago - at 05/08/2026 10:14AM

All sites are now back online and stable. We will continue to monitor before resolving.
-Next update as warranted by a change of events.

MONITORING 1 day ago - at 05/08/2026 09:59AM

The underlying issue has been mitigated, and customer sites are now coming back online and remaining stable.
-Next update expected within 60 minutes, or as warranted by a change of events.

IDENTIFIED 1 day ago - at 05/08/2026 09:12AM

The issue has been identified, and engineers are currently working to resolve this issue.
Customers will continue experiencing intermittent outages whilst the work continues.

Next update expected within 60 minutes, or as warranted by a change of events.

Apologies for any inconvenience,
StarRez Team

INVESTIGATING 1 day ago - at 05/08/2026 08:37AM

Customers in the East US region are currently experiencing intermittent service disruption.
-Engineers are actively working to remediate the issue.
-Next update expected within 60 minutes, or as warranted by a change of events.

Apologies for any inconvenience,
StarRez Team

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