Outage in Statflo

Conversations Page is down for some users - Issue under investigation / La page des conversations n'est pas disponible pour certains utilisateurs - Investigation en cours

Resolved Major
July 21, 2023 - Started over 1 year ago - Lasted about 2 hours
Official incident page

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Outage Details

We have identified a problem that is preventing users from using Conversation. ---------------------------------------------------------------------------------------------------- Nous avons identifié un problème qui empêche les utilisateurs d'utiliser la page de Conversation.
Components affected
Statflo Conversation Platform
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 07/21/2023 07:26PM

UPDATE: The problem should be resolved. We apologize for the inconvenience and thank you for your patience and continued support. We will continue to monitor the situation.
-----------------
Mise à jour: Le problème devrait être désormais résolu. Nous vous prions de nous excuser pour le dérangement et vous remercions de votre patience. Nous continuons à surveiller l'application pour nous assurer que tout fonctionne correctement.

MONITORING over 1 year ago - at 07/21/2023 06:27PM

We are continuing to monitor for any further issues

MONITORING over 1 year ago - at 07/21/2023 06:26PM

A fix has been implemented and we are monitoring the results

--

Un correctif a été mis en place et nous surveillons les résultats.

INVESTIGATING over 1 year ago - at 07/21/2023 05:57PM

We have identified a problem that is preventing users from using Conversation.

----------------------------------------------------------------------------------------------------
Nous avons identifié un problème qui empêche les utilisateurs d'utiliser la page de Conversation.

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