Outage in Statflo

Most Customers cannot access Campaigns

Resolved Major
May 06, 2025 - Started 3 days ago - Lasted about 7 hours
Official incident page

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Outage Details

We have identified an issue affecting most Customers, which is preventing them from accessing Campaigns.
Latest Updates ( sorted recent to last )
RESOLVED 2 days ago - at 05/06/2025 07:47PM

After monitoring the situation over the past four hours, we can confirm the incident was fully resolved as of our last update.
Thank you for your patience and understanding throughout.

MONITORING 3 days ago - at 05/06/2025 04:08PM

In-app reports are updating again. We are monitoring the situation and will tackle any downstream impact.

IDENTIFIED 3 days ago - at 05/06/2025 03:45PM

Good news: Campaigns are fully accessible, and all users are welcome to log in again.
We've started to address downstream impacts, including updating reports.

IDENTIFIED 3 days ago - at 05/06/2025 03:17PM

We remain on track to restore access to Campaigns by noon ET.
Once resolved, we’ll address downstream impacts, including updating reports.

In the meantime, we recommend affected users wait until the issue is fully resolved before logging back in.
Thank you for your continued patience and understanding.

IDENTIFIED 3 days ago - at 05/06/2025 02:25PM

We are continuing to make progress toward full restoration. However, additional time is needed. We now expect Campaigns to be accessible again within the next 90 minutes. We appreciate your patience as we work to resolve this issue.

IDENTIFIED 3 days ago - at 05/06/2025 01:49PM

We are making progress towards restoring the full functionality of the app and expect Campaigns will be accessible again within 30 minutes.

IDENTIFIED 3 days ago - at 05/06/2025 12:48PM

We have identified the cause of the issue, and are working on a solution to restore access to Campaigns.

INVESTIGATING 3 days ago - at 05/06/2025 12:47PM

We have identified an issue affecting most Customers, which is preventing them from accessing Campaigns.

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