Outage in Stay Ai
Scheduled Maintenance Coming Soon
Resolved MinorIncident Report
RetentionEngine will be undergoing scheduled maintenance on Wednesday, February 19th from 7:00 PM until around 8:00 PM (EST).
Don't worry! Customers will still be able to cancel their subscriptions from the Customer Portal, but the RetentionEngine cancel flow will be temporarily unavailable during maintenance.
Thanks for your patience while we work to make RetentionEngine even better!
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Latest Updates ( sorted recent to last )
RESOLVED
11 months ago - at 02/20/2025 01:04AM
This incident has been resolved.
MONITORING
11 months ago - at 02/19/2025 12:32AM
RetentionEngine will be undergoing scheduled maintenance on Wednesday, February 19th from 7:00 PM until around 8:00 PM (EST).
Don't worry! Customers will still be able to cancel their subscriptions from the Customer Portal, but the RetentionEngine cancel flow will be temporarily unavailable during maintenance.
Thanks for your patience while we work to make RetentionEngine even better!
Latest Stay Ai outages
Errors While Rendering Merchant and Customer Portals - 6 days ago
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Customer Portal Login - Refresh Required - 5 months ago
Yearly Notification Update - over 1 year ago
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